Supervisor, Social

Agency Hearts & Science
ID 2022-4654
US-NY-New York
Full Time


Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time.

Designed to inform brand strategies with real-time insights, Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities, among other services that include shopper marketing, marketing innovation and content activation.



  • Bachelor’s degree in Marketing, Advertising or Communications 
  • 3+ years of work experience managing online marketing/advertising accounts 
  • High levels of integrity, autonomy, and self-motivation
  • Possess a desire to work for a fast-paced, results-based company
  • Has general knowledge of direct marketing principles and strategies 
  • Have polished presentation, communication and listening skills 
  • Have strong organizational skills that allow for the ability to manage multiple projects at once 
  • Be confident in analyzing and acting on marketing data  
  • Paid social optimizations (proactive and reactive) 
  • Forecasting and opportunity/gap analysis
  • Campaign management tools, including bid rules/management
  • Advanced social knowledge
  • Monitoring new social trends and products and evaluating application to client
  • Research tools/competitive analysis
  • Budget/pacing and billing
  • Understanding integrated media
  • Industry trends 


Social Media Supervisors excel at campaign management and flawless execution and are vocal and engaged leaders on their client and functional teams. They have the ability to carry out strategy through structuring and planning with excellent client stewardship capabilities. The position requires someone that excels in high-paced, ever changing environment dedicated to campaign success.  


Core responsibilities include, but are not limited to the following:

  • Driving overall paid social strategy and associated tactics to meet client’s goals, working closely with the integrated media, creative and data teams 
  • Ability to build partnerships and manage campaigns in a fast-paced environment while maintaining a high level of stress tolerance 
  • Analytical ability to extract and apply insight/actions from data to campaigns
  • Strong communication skills with ability to
  • Consulting/educating/negotiating with clients and agency partners
  • Presenting recommendations/ideas to client and internal team
  • Effectively merchandising successes to the client 
  • Educating client team on latest trends, best practices, technologies, etc.
  • Prioritizing and managing priorities and ad-hoc requests to ensure they are executed on time and to client expectations by entire client team
  • Demonstrating appropriate judgment through proper escalation and strong problem-solving skills
  • Establishing oneself as an expert within their functional department and client team
  • Identifying ways to improve team efficiency and effectiveness
  • Bringing new proactive ideas to help meet client goals and grow business
  • Effectively managing and developing junior team members (mentoring, training, etc.)

Hearts & Science is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class


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